retail customer service

Are You Ready to Maximize Profits from the Black Friday & Holiday Crowds?

November 25th or in the retail world what is known as Black Friday is really not that far away. Retail operations all around the USA are getting ready already by adding new employees, stocking up their inventory and deciding on what marketing and promotional campaigns to run for the big day and the rest of …

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Improving Customer Service with Retail Traffic Counter Systems

Retail brick and mortar businesses have been hard hit with the rise of the Internet. Online shopping has become a mainstay for people looking to purchase from the comfort of their own homes.  According to a report, poor customer service has resulted in an estimated $83 million decline in sales for retail businesses. Furthermore, an …

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