TRAX Management Checklist.
► View 20 Minute Salesperson Orientation twice. Once by yourself, then again with your sales team. Click Here and select #4
► We recommend that you use a guest card for every customer contact, even if you do not learn the customer’s name. This promotes a good consistent work habit and you will be more inclined to capture better customer info long term.
► Read 4a and focus on the #1 priority of the IGE report and commit to doing everything humanly possible to get your IGE number the highest level you possibly can. We guarantee great success with immediate increased business if you can hit your goal of between 30-50%. Click Here
► Read How to Steal Customers From Your Fiercest Competitor. Click Here
► Create a 21-30 day contest at each location around the IGE %. We recommend a $1000 investment at each location. We promise that your ROI will be huge if you follow this advice, and it won’t cost you a penny if a store does not hit the minimum of 30%. We suggest that you pay the top sales associate $250 per store, second place $150 and third place $100. Totaling $500 for each sales team. If the showroom exceeds 30% across the board as a team then reward the manager and assistant manager with $250 each so that the buy in company wide is absolute. The psychologists say that it takes 21 days to turn any habit into a skill. Make IGE a skill and you will be amazed at the results.
► Insure that the Upboard is installed in exactly the same location that your current manual up system is currently being utilized. This is because we know that your sales force has found a spot that is far enough away from the front door that the customers do not see the group but close enough with a clear line of sight that everyone can easily see most activity. It is also critical that the computer screen be placed in a position that permits the salesperson to view the board without turning their head to view the front doors. If you have multiple entrances and can not view the second entrance please call my office so we may discuss your options. 888-646-5462 or direct at 713-532-1106. Just so you know the traffic counter also has a tone when a customer enters. It counts a family of four as one count and each different entrance makes a slightly different sound so you can immediately know where they came from. Traffic Counter Movie
► Print the Salesperson Agreement from the training page and change company name on top. Print one for each salesperson and have them sign it after they have watched the 20 minute Salesperson Orientation Movie. Click Here
► Print the Single Page Cheat Sheet and post it next to the UpBoard to be used as a reference for the first couple weeks of use. Click Here
► It is imperative that you identify anyone who is not trying immediately and has less than a 20% IGE percentage. Our guarantee is that each salesperson will make an additional 5K per month minimum if they do the basics, but one disruptive negative salesperson can disrupt this first three weeks and really hurt your chances of phenomenal growth. If you have anyone who doesn’t see the big picture, I would love to talk with them. I guarantee they will love TRAX after just ten minutes with me over the phone. All I do is prove to them that TRAX is going to help put many thousands additional commission dollars in their back pocket.
► View all of the movies in the Training Library, #3 on the training page. We will also be adding new training movies every week until all reports and features are covered. We also have a detailed manual that covers almost any possible question you could have regarding the TRAX system. Click Here
► Make sure that TT Web has been set up properly and that your letters and reports are all printing properly. You also need to insure that the letters say exactly what you want. Our customized thank you letters are generic. You need to insure that both the Unsold and sold customer letters will make you customers feel warm and fuzzy when they receive them. Click here for Samples. Call the TRAX office and any one of the techs will be happy to double check this for you.
► Make sure the Upboard has been customized perfectly for your company. Please review #15 on the training page for complete details regarding goal setting and advertising tracking.
This first three weeks of implementation is the most important and will make or break our relationship. If you kick the program off and then lose steam I promise that it will be very hard to get it running properly with a second effort. You commitment to training during this first month is the key to success. If you are not fully committed then you should wait until you have the proper mind set. I also want to strongly recommend that you purchase the TRAX ongoing implementation and salesperson training program performed by Andrea Zilkowski. Andi is the best sales trainer I have ever met and she is an expert on how to make TRAX the most powerful retail tool you have every owned. Here is Andi’s Information. We recommend that you give her a call 305-879-1100 and get her working with your sales teams ASAP.
If you ever need anything at all or have any questions please call me first.
Warmest regards,
Dave
Dave Mink CEO
www.TRAXsales.com
Dave@TRAXsales.com
6830 N. Eldridge Pkwy #302
Houston, TX 77041
888-646-5462 Tech Support 713-532-1106
Cell 713-854-7706
We will provide you a level of service that will earn your referrals. Our goal is to provide you 100% accurate closing ratios and improve unsold customer follow-up, improve sales management and to help you break new sales records...CONTINUALLY. If you are new to TRAX Please view these Presentations: How_To_Use_The_TRAX_Traffic_Counter (8 minutes) (Please be patient and allow 25 seconds for presentation to begin) Why_The_CRM_UpBoard_Will_Help_Your_Sales_Team_Close_More_Sales_In_Five_Days (9 minutes) Training Page Read Our Customer Testimonials Customer_Comments,
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